Privacy Policy

1. Introduction

Pet Trust for Life ("we", "us", or "our") operates pet-trust-for-life.com (the "Site") to provide premium pet trust and long-term boarding services in Colorado Springs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We respect your privacy and are committed to protecting your personal data. This Policy applies to current and former visitors to our Site and users of our services.

2. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, phone number, mailing address, and payment information when you register, contact us, or use our services. For pet owners and trustees, we may collect pet details (breed, age, medical history).
• Trust and Facility Information: Legal and financial details for trust setup, facility licensing, and partnership applications (collected with consent).
• Usage Data: IP address, browser type, device information, pages visited, time and date of visit, and interaction data (anonymized where possible).
• Cookies and Tracking Technologies: We use cookies for analytics, functionality, and advertising. See our Cookie Policy below.

We do not collect sensitive information (e.g., racial or ethnic origin, political opinions, religious beliefs) unless voluntarily provided for service purposes.

3. How We Use Your Information

We use collected information for:

• Providing and improving our pet trust, boarding, and partnership services.
• Processing inquiries, consultations, and applications (e.g., facility partnerships).
• Communicating service updates, newsletters (with opt-out), and support.
• Compliance with legal obligations, including Colorado trust laws and pet care regulations.
• Analytics and research to understand usage patterns (aggregated, anonymized data).
• Preventing fraud and ensuring site security.

We do not use your information for automated decision-making that produces legal effects or significantly affects you.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. Disclosures are limited to:

• Service Providers: Trusted third parties (e.g., email services like Resend, payment processors, hosting providers) bound by confidentiality.
• Legal Partners: Attorneys and financial institutions for trust compliance (with your consent).
• Facilities: Partner boarding facilities for pet care coordination (limited pet information only).
• Legal Requirements: Responding to lawful requests, protecting rights, or preventing harm.

In case of merger, acquisition, or asset sale, your data may be transferred with notice.

5. Data Security

We implement reasonable security measures, including encryption (SSL/TLS), firewalls, access controls, and regular audits to protect your data. However, no internet transmission is 100% secure. We cannot guarantee absolute security.

You are responsible for maintaining confidentiality of your account credentials.

6. Your Rights and Choices

You have rights regarding your data:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Deletion: Request removal (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails or cookies via browser settings.
• Colorado Residents: Additional rights under Colorado Privacy Act (2023) including data portability and objection to processing.

To exercise rights, email privacy@pet-trust-for-life.com. We respond within 45 days.

7. Cookies and Tracking

We use cookies for essential functions, analytics (Google Analytics), and personalization. You can manage preferences in your browser. Third-party links (e.g., Google Maps) have their own policies.

Essential Cookies: Site functionality (e.g., session management).

Analytics Cookies: Usage patterns (anonymized).

Marketing Cookies: Optional, for targeted content.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we discover such collection, we delete it promptly.

9. International Users

Our services are US-based. By using them, you consent to data transfer to and processing in the United States, where privacy laws may differ.

10. Changes to This Policy

We may update this Policy periodically. Changes will be posted here with the updated date. Continued use constitutes acceptance. For material changes, we notify via email or site notice.